Karen & Tom Hudson from Atlanta, GA I was on Maui a couple of weeks ago, and I visited your Lahaina store, My husband and I couldn't get into the Luau that we wanted from the other website, but the nice gentleman at Boss Frog's made it happen for us. How did you guy's pull that off, I'll never know. It was the icing on the cake. You made our whole vacation. Thanks!
Jason Burmingham from Auburn, WA Aloha. We rented gear from you for a week and had a blast! Thanks for the tips on secluded snorkeling spots!
Mia Goodenough from N.Y.C Hey... you guys have the most informative easy, working website ever! I loose patience on all websites of any nature frequently because they don't work properly or give me the run around. This website rules, and really helped me feel like I will be dealing with 'real people'... thanks for answering all my stupid questions in detail and making me feel more comfortable before I even got on the boat. You guys ROCK...and I'll be hangin with you soon. Definitely won't go anywhere else for all the stuff you guys provide. Thanks!
Betsy Hamilton from Doylestown PA USA Just a wonderful web site! We can't wait to get to Maui (for the very 1st time) in a few weeks and already have printed the map where to find you in Kihei. Of course we want to do everything. See you soon. ribbit, ribbit...
Terry from Scottsdale, Arizona Dear Boss Frog: My wife and I were on Maui 2 years ago and had the chance to visit 2 of your shops - booked some great trips and a luau - you guys are wonderful and treated us just like family !!!
Well - we are coming back again, last week of July of this year to celebrate our 25th anniversary - guess where we plan to stop first once we hit Maui ??? Yep, Boss Frogs !!! We want to book some trips and rent snorkel gear from the Frog guys and get your inside tips on Luaus and restaurants - we will be staying in Napili Point this trip and want to explore that end of the island.
Look forward to this trip and we just know that Boss Frog and his guys will help to make it a special anniversary get-a-way !!! You guys are GREAT !!!!
Thanks and ALOHA !!
Linda Kanter from Los Angeles, CaliforniaThis is a very helpful website! Thanks! Although this website advertises your products and services, that is not it's only function. (How refreshing). I'll be sure to visit/ use your products when I visit Maui for the first time in June of this year. Thanks again.
Bonnie Smith from Bridgeview, Illinois USA~ I just wanted to say that I am a newbie to a computer and a newbie to Maui. Our first trip will be in June. I have been searching websites for information and have spent countless hours on the net. I have to commend you on ALL the information you provided on your website. It was interesting, funny and very informative. I do plan on visiting your shops while on Maui, and probably using some of your facilities. Really enjoyed the visitor tips, and infomation on the road to Hana. I am looking forward to a great vacation and my planning is going to be made easier thanks to you. GREAT JOB!!!!!
Hope from Texas
Loved the 'site,
I hope I might,
Be seeing you soon,
By daylight - about noon.
Thanks for the tips,
I'll use for my trips,
Under the water,
They've made me smarter.
So I'll send you this note,
Hope you don't think I'm a dope,
I tried to be concise,
Hope you think the poem is nice.
Tracy Tisdale from Issaquah, Washington
Love your site! I have been surfing for days trying to find some decent info on hiking trails and YOU have it!! The other sites are all...'pay us $100.00 a day and we'll take you hiking!'
We rented equipment from your Kihei store in June and I am definitely coming back for more. We arrive on Friday the 23rd and I will probably be on your doorstep Sat the 24th.
Jill Thompson from Longmont CO what a great web site. I found it very helpful! I will be there Jan 10-15. I will be by your store for sure. Thanks for the great tips
Bill & Judy from: Covington, Ky We have been with you for the last 4 years, and have had a great time. It's that time again and will be arriving 9/22/04. I hope to see Austus at the shop and Terry on the boat. We can't wait till we get there again. CYA soon
Peggy Manning & Bill Partnoff from Hunnington Beach, CA: Aloha.. just a quick note to thank-you for such a pleasant experience we had in dealing with Austus @ the Kihei shop!!
He really went to great lengths to provide our family with the appropiate equipment.. activites.. and tips to make our vacation hassle free.
We really appreciated such outstanding customer care!!!!!!
The snorkel trip was really awesome & the crew was great!! Had been on snorkel trips previously that cost a great deal & this compared favorably.
Chris + Terry O'connor from West Midlands, UK
Hi from the UK, Austus. We came to your shop with our American friends and booked various trips through yourself. Our friends, as US residents, went on a time-share meeting.
We said we wanted to 'take you home' and we stopped at the Maui Coast.
The purpose of this email, is to say a BIG THANK YOU for all your help in making our stay in Maui even more special - we still talk about our meetings with you!
Please email us a photo of yourself for our 'holiday memories' book as we forgot to talk one ourselves (too much chatting!). You take care now!
Pauline Chapman from SF, CA Great service to our whole group (9 of us) by an enthusiastic employee, Nion. Nion was also very helpful and courteous the entire week when we would continually inquire about activities, etc.
Kathleen Turner from East Lansing, MI I have a copy of an email I would like to send you on your outstanding customer service and the poor service we received at Snorkel Bob's. If that is not possible I would like to recommend that you applaud your saleswoman (I did not get her name) who works at the Lahaina Boss Frog's. She was helpful, friendly, and said she loved her job. She deserves recognition (or a raise?). Superior customer service is the key to a successful business. You will have my business for many vacations to come!
Mike McDonald from Girdwood Alaska Just wanted the boss to know that he has a very out standing employee in the Maui shop. Benjamin went out of his way to assist us and was friendly each time we were in the shop. He provided information that was useful and correct. I and my entire family will highly recommend the Maui shop to others.
Barry Cunningham from Spokane, WA We really enjoyed our stay on Maui, the gear we rented was 'primo' and the snorkle trip was first rate. Thanks for everything.